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A full-time wheelchair user since 1998, Claire lives in an adapted bungalow in England with her Partner of 10 years and their two dogs: 
















See my post re: cock of a goddamn doctor on Saturday evening.
We are indeed a peculiar species!
V xx
I don’t think it’s just the British who thank the total, utter, cocks, sadly for me, I do that, too; I’m a Midwesterner. ;-)
You should just keep calling her back and hanging up. Or something more annoying, my brain’s not with me today.
Sorry you had to deal with the biotch.
Man I hate rude people. Especially when they don’t even listen to what it is your after.
Surely there’s a golden opportunity here to offer (at very reasonable expense hah) to set up a web site for these incompatent people so you can
1. Ensure all your particular wheelchair specs are on the site
and
2. You never have to speak to these stupid people again.
To make you feel slightly better, we had a power cut for over 3 hours yesterday, so I phoned E Con (or whatever they’re called) who after making me listen to tinned Beethoven for 15 minutes (and I was on my mobile :twisted:) finally let me speak to a proper person only to be barked at ACCOUNT NUMBER.…. NAME.…. ADDRESS.…… as if I’m some lowly army cadet and then the stupid question “HOW MANY OF YOUR NEIGHBOURS HAVE GOT A POWER CUT” I don’t know it’s only 6 pm most of them are still out at work. I mean do they expect me to knock on all the doors in my road.
Anyway was then given another Emergency Number to ring which I was assured was FreePhone and I wouldn’t be charged for my call. So instead of complaining at how long I’d been kept waiting, I thanked the women profusely and said goodbye. (See the British way
)
Hah. Phone new number which is answered straight way — this is better I thought — but no, there’s a recorded message saying “This call will be charged. Charges will appear on your itemised bill :angry::angry: I would phone back the E Con people to complain about their misleading information, but I can’t take anymore of Beethoven’s Sonata’s.
Power finally came back on when Mike had just given up waiting and gone for the Fish and Chips
I think saying thank you when you receive bad customer service goes hand in hand with saying sorry when something isn’t really your fault.
I know I always apologise when someone bashes into me in the street. Pah.
Oh and you pronounce your h’s as Aitch. I say Haitch. Which is correct? Does it really matter these days?
How frustrating!
I hate when people act like that on the phone. How cute though that you remained polite through it all. I probably wouldn’t have been able to remain as calm as that.
Imo: That is shocking treatment — sending you on a wild goose-chase at your own expense? Charming! *secretly hopes you switch energy provider — that’ll get ‘em where it hurts!*
Teesee: RE: Aitch/Haitch — I don’t really know… I’ve always been led to believe that “aitch” was the “correct” way, but to be honest, the sorts of people that pull you up on things like that are the sorts of people you’d want to avoid generally anyway!
Oh, I’m the same…British Gas, Npower, Severn Trent, Direct line…I can’t help but keep it nice and polite..they cracked in the office with Tiscali though…after a long and pointless conversation about “we can offer you X to stay with us”, it went thus:
Phone Monkey: So, we really can’t tempt you to stay?
Me: Sorry, no..nothing personal, I’m moving house, and I have no line where we’re going, so I need to cancel.
Phone Monkey: Oh well, when you get a new line in, give us a call..we’ll be happy to take you back“
Me: OK..I will..Thankyou. Have a nice day…*phone down*..you bunch of total incompetent peanut eating, knuckledragging f**kwits..come back to you? I’d rather chew my f**king leg off and beat myself unconcious with it…WHAT? What are you all laughing at..what do you mean, me?”
My line manager is NOT as nice…Call to Misco, one of our suppliers — cue sales manager picking up..
Oh, thank god it’s you. Do you have a Mcdonalds nearby, and if so, are all your staff Mcdonalds rejects that failed the aptitude tests?
Laugh? I did. Bloke from netgear support got the same…“NO, I’m sorry, I’m obviously speaking swahili..I. WANT. TO. SPEAK. TO. AN. ENGLISH. SUPPORT. PERSON. E.N.G.L.I.S.H…Not you, so put me thr..NO, NOT you. No, You’re obviously a cretin. No, CRETIN. Hang on, I’ll spell it..” and so on, for 3 hours..I was in tears of laughter..
Karl:
Classic!
Reminds me of when I have to phone Bangalore every time my Dell machine starts doing the Can-Can when it’s supposed to be booting.